Posts Tagged ‘Tiffany’

Cue The Trumpets: Sterling Silver Jewelry is Here!

Friday, November 9th, 2012
 

Cue the Trumpets. Sterling silver jewelry is hereby recognized as a viable and dynamic jewelry category by the “Main-Street” jewelry buyer. Just ask Mike Foglesong CEO of SterlingSilverJewelry.com.

“Wait a minute”, says Foglesong, “There’s an illogic here. Numerous jewelry retail channels have already recognized silver jewelry for what it is; beautiful, creative and especially classy.“

Take Tiffany & Co., for example. Over the years, Tiffany has become a retail channel by itself. Their skilled management team pioneered silver styling, (i.e. remember the 3-pronged Tiffany setting), merchandising, branding, (i.e. Elsa Peretti, Paloma Picasso) and pricing. Silver jewelry has become a strong – if not major — part of their product mix. They’ve been doing their silver jewelry homework for decades.

 
Take major department stores, for example. Silver jewelry has become a department store staple. Just check Macy’s, (Judith Jack’s Victorian silver jewelry ‘look’), or check other department stores for popular designer brands. Silver jewelry has become an important showcase profit center.

Take the big TV shopping networks, OVC and HSN, for example. They both have a wonderful eye for combining semi-precious stones, (Malaysian Jade, Lapis Lazuli, Charoite, Blue Lace Agate, the list is endless), with silver. Some stones are even hand carved.

Take the direct sales, or shop-at-home, retail channel, for example. Several companies, selling silver jewelry in the consumer’s living room, have combined sales of an estimated $154 million, (The sales leader is Silpada Designs but new players, like Inspiranza Design and Morgan Dane Designs are not far behind.)

“Dare I say it?” Foglesong goes on. “I’ve developed a strong bias to silver jewelry”.

Cue the Trumpets. Sterling silver jewelry is hereby recognized as a viable and dynamic jewelry category

To be fair, he also owned a large karat gold jewelry manufacturer before it ran into the rather unpleasant Reagan recession – as it were. There were no stimulus packages those days.

He thought it would be interesting to look under the hood and compare karat gold jewelry to silver jewelry. Some of the contrasts may be a surprise. “Which brings us to another point”, says Foglesong, “these are my opinions and experiences. I give you the right to disagree with any of them.”

 Karat Gold Jewelry: With the price of gold now around $1,700 an oz. the gold component has a major affect on price. Obviously, the target customer is, um, older ladies with a higher disposable income.

Sterling Silver Jewelry: It’s no surprises that silver jewelry appeals, in general terms, to the younger consumer. Just walk into a high school or attend a wedding party, (chain link bracelet, disk dangle, silver neck chain anyone?), and it’s obvious silver jewelry is a staple.

Briefly, and in general terms, the customer’s purchase of a gold item can be a hand wringing, time consuming and emotion filled experience. (Uncle Harry where are you?) Whether its price, gold or concept related, the consumer’s decision-making process is profound.

Also in general terms, the consumer’s purchase of a silver design is, usually, on impulse. Gone are the days of wondering if a silver bracelet will turn a wrist green or if an earring will make you sick. Silver manufacturers have solved these problems through improved alloys and product plating.

“One last thought”, says Foglesong, “it should only be a matter of time, before watch companies offer silver watches.”

China: For the Silver Jeweler it’s Time to Pack Your Bags

Tuesday, August 17th, 2010

Today there are over 250 million jewelry consumers in China, (there will be 583 million by 2025), including the voracious Chinese version of Gen Y. In 2014, China will be poised to overtake the US as the world’s largest manufacturer. China’s currency. (the yuan), has been rising versus the dollar for over a year.

There’s more. Goldman Sachs predicts that by 2050, China will most likely have the largest economy in the world, followed by the US and Japan. Even more remarkable, by 2050 China, and its manufacturing partner Japan, will be the world’s dominant supplier of manufactured goods and services.

China offers an important long-term growth opportunity with implication on your long-term future.

Here are some examples of the Chinese appetite for silver jewelry: The dream-china-us_86204111Chinese economy will grow by 10.1%, compared to an estimated 3% in the US. The Chinese consumer will have plenty of disposable income thanks to the Chinese government’s economic policies.

Jewelry Industry leaders seem to agree and are scrambling to get a foothold. The International Colored Gemstone Association, (ICA), is developing colored stone promotions in China. Not to be undone, the Indian diamond manufacturing association is opening offices in China.

Even non-jewelry companies are going great guns. GM, says Jan Brassem, struggling in the US, had a 2007 sales increase of 35%. China is one of McDonald’s fastest growing markets. Wall Mart is scheduled to open 100 stores in 2010.

It doesn’t take a crystal ball to see the future market opportunity for the silver jeweler, or for any luxury product for that matter. China offers remarkable growth, not unlike the US economy did in the late 50’s and 60’s.

Warning: Silver jewelers that don’t take a vigorous approach to China will face a threat to their very long-term existence. But, how can the uninitiated independent jeweler navigate the bumpy Chinese landscape? What quick and reasonably efficient marketing/sales defensive strategies can the silver jeweler develop? There are many and here are just a few.

“Warning: Silver jewelers that don’t take a vigorous approach to China could face a threat to their…. existance.”

• Web Site. As a first step — a start — one of the easiest and least expensive is to design a web site that appeals to both US, and Chinese, consumers. Have the site translatable to English and both the Mandarin and Cantonese languages. (These ‘Translation’ programs are readily available.) Don’t forget to use a credit card that accepts the yuan.

• Joint Venture. Through any number of Chinese trade associations, (HKTDC, China Trade Center, many others) contact a trade representative (via local call or email) and ask her to put you in contact with a Chinese-based retailer for possible alliance or joint venture. Be sure to do your homework and carefully outline the type, size, region, language and product mix of the potential partner.

• Jewelry Industry Buying Group. Like many diamond and colored stone associations, open a Jewelry Industry Buying Group Office in China or Hong Kong may lead to both sourcing and marketing opportunities, not to mention market intelligence. One US-based Buying Organization has already started the process.

• Attend Chinese Jewelry Trade Shows. Several Chinese jewelry trade associations hold at least seven shows in major Chinese cities annually, (My favorite is the Hong Kong jewelry exhibition). Attending one of these shows may lead to contacts and alliances.

Finally, doing business in China is no longer an exercise in clashing cultures. In reality, working in China is more like doing business in the US than in Japan. Here are a few pointers – a primer of sorts — of doing business in China.

• Chinese politics and politicians are less corrupt than the old days. Technocrats who are smart and well trained now run the government.

• Chinese consumers love foreign brands (including silver jewelry brands), but when it comes to digital technology they still prefer the local variety that caters to local tastes. This was an expensive lesson for Google.cn

• China is diverse, decentralized and fractured. Local retail development means local opportunity – not national. There are few large retail companies so think local joint ventures.

• Lawyers and accountants are required. Since the 1980’s a cottage industry has developed of ‘selling’ relationships. This is an outdated concept no longer needed.

Now that you have embraced the internet, accepted modern marketing and is comfortable with merchandising concepts, it’s time to look east and adjust to an eastern culture.

China offers an important long-term growth opportunity with implication on your long-term future. Developing business relationships in China could be an interesting and enjoyable personal experience. Pack your bags.

Teen Girls love Silver Jewelry almost as much as their cell phones.

Wednesday, August 11th, 2010

In 2009, nearly half of all teen internet users bought goods such as apparel, jewelry, books and music online, according to the Pew Internet & American Life Project. And they buy lots of it….into the billions of dollars.

This represents a 17-percentage-point increase in penetration over 2000. An even higher percentage would have made such purchases had they more spending money and access to a credit card.

teenagers_jumping“Several payment alternatives like debit cards and student accounts not only enable teens to buy on the web but also let parents set spending limits and monitor payment activity,” said Jeffrey Grau, eMarketer senior analyst and author of the new report “Marketing Online to Teens: Girls Shop with a Social Twist.” “Yet rather than offer these options, many retailers seem content to drive online teenagers to their physical stores.”

When it comes to what teens buy online and offline, the largest spending category by far is fashion—consisting of clothing (taking 22% of total teen spending), accessories/jewelry (11%) and footwear (9%). Fashion represented 43% of North American respondents’ spending plans in spring 2010, Piper Jaffray reported in its 19th semiannual survey of teens.

Fashion translates into social shopping for many teens—especially girls—who frequently seek approval from close friends or siblings about considered purchases.

Retailers that use innovative tools to bring that experience online, suggests Jan Brassem, will do best at attracting teen customers.

 
“New online tools are emerging that mimic the way teens like to shop in eclipse12371stores,” said Grau. “Some enable teens to shop online and instantly get feedback from peers about a considered purchase. Other help teens mix and match fashion outfits. Online retailers that are seriously interested in building their teen customer base should put these tools high on their list of web development priorities.”

Silver Jewelry: After Breakfast at Tiffany’s

Tuesday, June 22nd, 2010

I was walking up Manhattan’s Fifth Avenue the other day and decided to drop in on Tiffany & Co.’s remarkable flagship store on 57th Street.

With all the talk of fluctuating prices, how does Tiffany consistently produce excitement and wonderful silver jewelry?

One of the TV hosts on the FOX BUSINESS NETWORK asked me the same question recently.

dreams-lady-leafBack to the store. I took the elevator to the second floor – “Silver and Porcelain”: the directory said. The doors opened to an organized confusion. This is where the action was, at least for now.

Customers, (mostly female tourists with an occasional New “Yhawka”), younger that those on the first floor, (none older than 35, I think) were huddled over the cases, sometimes two or three deep while they passed credit cards to the Ambassadors behind the counter.

Having been in the silver jewelry business for the last eight years, after a decade in the gold jewelry industry, I have a pretty good understanding of silver merchandising and pricing. What was all the excitement?

“With all the talk of fluctuating prices, how does Tiffany consistently produce excitement and wonderful silver jewelry?”

I took a hard look at their silver showcases.

In my estimation, the silver jewelry was merchandised wonderfully. Each case displayed a grouping of branded (i.e. Elsa Peretti, Paloma Picasso, Tiffany 1837, T&CO, Tiffany Signature, and many others), silver designs, especially pendants and bracelets. Prices ranged to cover all major price points.

I could tell from the tailored silver designs (all with a Tiffany “look’), the designing was done exclusively by (or for) Tiffany and probably manufactured overseas and in the US. From what I could see, the quality was very good.

Over the years, Tiffany has pioneered in styling like the well-known, 3-pronged Tiffany setting. There was innovative styling here too. Small total weight diamonds set on silver bracelets, woven silver bracelets, torque designs among others.

They had done their homework.

Everybody Loves silver jewelry — and Sales Prove it!

Sunday, May 2nd, 2010

Cue the Trumpets. Sterling silver jewelry is hereby recognized as a viable and dynamic jewelry category by the “Main-Street” jewelry storeowner.

Wait a minute, there’s an illogic here. Numerous jewelry retail channels have already recognized silver jewelry for what it is; beautiful, creative and especially profitable.

mystery-ladyTake Tiffany & Co., for example. Over the years, Tiffany has become a retail channel by itself. Their skilled management team pioneered silver styling, (i.e. remember the 3-pronged Tiffany setting), merchandising, branding, (i.e. Elsa Peretti, Paloma Picasso) and pricing.

Silver jewelry has become a strong – if not major — part of their product mix. How big a part is, of course, a carefully guarded trade secret? They’ve been doing their silver jewelry homework for decades.

“Cue the Trumpets. Silver jewelry is hereby recognized as a viable and dynamic jewelry category.”

Take major department stores, for example. Silver jewelry has become a department store staple. Just check Macy’s, (Judith Jack’s Victorian silver jewelry ‘look’), or check other department stores for popular designer brands. Silver jewelry has become an important showcase profit center.

Take the big TV shopping networks, OVC and HSN, for example. They both have a wonderful eye for combining semi-precious stones, (Malaysian Jade, Lapis Lazuli, Charoite, Blue Lace Agate, the list is endless), with silver. Some stones are even hand carved.

Where did I, Jan Brassem, find all this information, you ask. For almost seven years, I owned a very successful silver jewelry brand. (I sold it a couple of years ago.) I designed and then imported the brand from Hong Kong, India, China, Thailand, Italy, Indonesia, Mexico, Africa and Canada.

After all this time, I’ve acquired an understanding of silver jewelry marketing, sourcing, merchandising and pricing.
Dare I say it? I’ve developed a strong bias to silver jewelry.

—————–

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